Establishing an eBay business isn't a difficult process. You could be off the ground in under a week and bringing in more sales than you would have thought possible within the very first month. To move into the region of high powerseller profits though, you will need to work hard to develop an impeccable and unfaultable reputation.
Building a strong reputation isn't a goal that can be achieved overnight. It is something that you will work towards, your reputation improving with the more effort that you put in to your particular eBay store. Powerseller profits are what every eBay businessman or woman should be aiming for, but to build the reputation required you might need to put thoughts of finance on the backburner for a while. Great profits will fall out of a great reputation, so spending some time developing it is more than worth the effort.
Although it might take some time to generate the reputation that you desire, there are certain short term steps that you can take right now to help you along the way.
- Establish an eBay store with a name linked to the niche market in which you are selling. For example, if your store will specialise in selling glass ornaments, you should try to find a name such as GlassOrnamentsUK. Something as simple as this helps potential buyers to start to trust that you are an expert in the area in which they want to buy.
- Stay organised. Keeping great records of all of your sales will not only help you to complete your tax return at the end of the year, but will also help in the eventuality of a customer requiring a refund or information of their purchase. With good organisational skills you will also be able to stay on top of the posting of your products, sending them out quickly and efficiently in order to gain positive feedback from your clientele.
- Be professional in all of your dealings with the public. Respond to questions politely, professionally and quickly, remembering at all times that you are running a business, not just indulging in a hobby. Treat others in the way that you would wish to be treated were you in their shoes as a buyer.
- Provide excellent customer service at all times. This might involve going out of your way to please an awkward customer at times, even offering refunds when you don't necessarily want to. Small gestures can mean a lot to a potential or existing buyer, so always take the time to place their needs above your own.
Your reputation is vitally important in generating powerseller profits, but don't worry if you're not there yet. Keep selling products that your customers want, while putting their needs above your own and before you know it your name will be synonymous with success within your own niche area of the market.